Uploading / FTP

What do I need to do to get my files to my Virtual Web Server?

There are no translations available.

In order, here is what you do:

  1. Use a FTP client program to upload your files into your "public_html" directory.
  2. Change directories to your "public_html" directory.
  3. Change the files to .html from .htm if you desire.
  4. Check the links with Netscape Communicator or Microsoft Internet Explorer.
 

How do I login and upload my files with FTP?

There are no translations available.

Use your favorite FTP program such as CuteFTP, WS_FTP or Fetch for Macintosh and connect to "www.your-domain.com".

Instead of logging in as anonymous, use the login and password we have assigned for you. This will give you a FTP connection to your home directory. From there you can navigate to any of your HTML directories and upload your files.

Note: You can create directories and change the .htm files to .html files with the FTP program itself.

 

How do I use CuteFTP?

There are no translations available.

Step 1: CuteFTP opens with the FTP Site Manager. The first time you log-in to your web site with CuteFTP, click the button to bring-up the Add Host dialog box.

Step 2: Enter your login information in the appropriate fields.

  • The 'Site Label' can be anything you wish to call the site
  • The 'Host Address' is the name of your web site (www.your-company.com)
  • Enter your assigned User ID and Password. Please note that all of this information is case sensitive, and should be entered exactly as given
  • For the 'Initial Remote Directory', enter public_html (all lower case)
  • The "Initial Local Directory' should be the complete file path to the directory on your computer which contains (or will contain) your web-related files. Click the [Folder Icon] to browse your hard drive for the correct location
  • Leave 'Transfer Type' as Auto-Detect
  • Switch to [Advanced] tab, and check the 'PASV Mode' box. The best way to find out if you need to enable PASV Mode is to leave this option unchecked and try to connect to your web site. If you can login and browse files, then you do not need to enable PASV Mode. In addition, if you have some sort of proxy or firewall server running on your local computer or network, you probably also need to enable 'Use firewall' option.
  • Click [OK] button when you are finished entering the information

Step 3: Make sure you are connected to the Internet. Click on the name of the Site you just added and click on [Connect] button. Please note that next time you use CuteFTP, you can proceed directly to Step 3.

Step 4: After CuteFTP is logged-in, make sure that your main page is called index.html. Double-click a file in the left window to upload (put) a file up to the server, and double-click a file in the right window to download (get) it to your computer.

Next, open up your Web browser and verify your web site is working properly.

 

How do I use WS_FTP?

There are no translations available.

Step 1: Click on [New], enter your login information in the appropriate fields.
  • The 'Profile Name' can be anything you wish to call the site
  • The 'Host Name/Address' is the name of your web site (www.your-company.com)
  • Enter your assigned User ID and Password. Please note that all of this information is case sensitive, and should be entered exactly as given
  • Check the 'Save Pwd' box if you want your password saved by the program

Step 2: Click on [Startup] tab.

  • For the 'Initial Remote Host Directory', enter public_html (all lower case)
  • The 'Initial Local Directory' should be the complete file path to the directory on your computer which contains (or will contain) your web site files
  • Click on the [Apply] button

Step 3: Make sure you are connected to the Internet. With your site selected, click on the [OK] button to connect. Note that next time you use WS_FTP, proceed directly to Step 3.

After WS_FTP is logged-in, make sure that your main page is called index.html. Double-click a file in the left window to upload (put) a file up to the server, and double-click a file in the right window to download (get) it to your computer.

Next, open up a web browser and verify your web site is working properly.

 

How do I use Fetch for Macintosh?

There are no translations available.

Step 1: Fill in the boxes below:
  • Host - Enter the name of your web site (www.your-company.com)
  • User ID - Your assigned User ID (case sensitive)
  • Password - Your assigned Password (case sensitive)
  • Directory - Enter public_html (all lower case)

Make sure you are connected to the Internet. Click on [OK] button to connect.

Step 2: Once connected, you will see a screen with your destination address at the top.

Step 3: Click on the [Put File...] button will load your local files into the public_html folder. Locate the file you wish to move and double click on it. Another screen will appear. Under 'Format', there is a pop-up menu.

  • For .gif and .jpg images, select 'Raw Data'
  • For .html files and CGI scripts, select 'Text'

Now click [OK]. You will see the black dog running while your files are moving over the network. The name of the files will appear on the list on the left side of the screen. Remember you must call the home page (or very first page that should appear when your site is opened) index.html or any of the acceptable index extension listed here. When you have all the elements required for your web site uploaded, quit out of the Fetch application and open your browser to verify your site is working properly.

Note: To retreive files from your web site and place them back onto your computer, use the same steps required to upload, except select the file name from the list on the left and then click [Get File...]. You will need to specify where you would like them placed on your machine.

 

Where do I put my web site files?

There are no translations available.

All home pages must reside in the directory called public_html in your account. It is created automatically when we generate the account. The filename usually end with .html but filenames ending with .htm are also acceptable. It's advisable to use one naming convention only... it makes things easier to maintain links on your pages.
 

How do I make directories and list files in my account?

There are no translations available.

Sub-directories are allowed in your public_html directory. You can make/delete directories and list files with the FTP client program.
 

Will I have unlimited access to update my web site?

There are no translations available.

You have unlimited access via shell access and FTP 24 hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure.
 

How do I test my links?

There are no translations available.

Load up your favorite web browser, point the URL to http://www.your-domain.com/. There you have it, your very own web site which the rest of the world can view. It is good practice to test out all your links at least once.
 

Where do I put files that I want to make available for anonymous FTP?

There are no translations available.

If you are distributing files via anonymous ftp, it can be setup using FTP Accounts under the File Management function in the Panelbox.
 

There are bunch of /_vti_xxx/ directories and files in my public_html directory. Can I delete them?

There are no translations available.

If you log in to your site with FTP and find some directories (for example, _vti* ) and files (for example, .htaccess ) that you did not upload, DO NOT delete them. These are FrontPage Server Extensions components. You will damage the FrontPage support for your web site if you remove them.

If you accidentally delete them, please submit a service ticket via Service Centre and we will re-install the FrontPage Server Extensions for you.